Terms of Service

Thank you for visiting jolivix. These Website Terms of Use establish the legal agreement between you and jolivix regarding your use of our online jewelry store.

1. Scope of Services

jolivix provides customers with access to curated jewelry products, online shopping services, promotional campaigns, and customer support resources.

2. User Commitments

By using the website, you agree that you will:

(a) Use the site responsibly and legally

(b) Provide truthful account and payment information

(c) Respect all intellectual property rights

You may not attempt to:

(d) Circumvent security systems

(e) Distribute spam or malicious content

(f) Disrupt website operations

3. Product Presentation

We strive to display jewelry items as accurately as possible. However:

(a) Product images are for illustration purposes

(b) Minor color or finish differences may occur

(c) Packaging designs may occasionally vary

4. Promotional Activities

From time to time, jolivix may offer:

(a) Promotional codes

(b) Limited-time sales

(c) Special member offers

Promotions:

(d) Cannot be redeemed for cash

(e) May have expiration dates

(f) May be withdrawn without notice

5. Order Processing

After an order is submitted:

(a) A confirmation email acknowledges receipt of the order

(b) Acceptance occurs only after shipment confirmation

(c) We reserve the right to refuse or cancel orders when necessary

6. Taxes & Duties

International customers may be responsible for customs fees, import duties, or local taxes imposed by their country.

7. Returns Policy

To qualify for a return:

(a) Products must remain in original condition

(b) Requests must be submitted within the stated return timeframe

(c) Items showing excessive wear may be refused

8. Ownership of Content

All content appearing on the website, including:

(a) Product photography

(b) Logos

(c) Branding assets

(d) Written descriptions

(e) remains the exclusive property of jolivix.

9. Disclaimer

We make reasonable efforts to maintain website functionality, but we do not guarantee uninterrupted service or freedom from technical errors.

10. Legal Compliance

Users are responsible for complying with local laws applicable to online purchases and website usage.

11. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Hong Kong SAR.

Any dispute arising from these Terms or the use of our services shall first be resolved through negotiation. If no agreement can be reached, the dispute shall be settled by binding arbitration in Hong Kong in accordance with applicable Hong Kong laws.

You agree to resolve disputes individually and waive any right to participate in a class action where permitted by law.

12. Updates to These Terms

We may revise or update these Terms & Conditions periodically to reflect operational, legal, or regulatory changes. Updated versions will become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

13. Suspension or Termination

We reserve the right to terminate or restrict your access to the website and services at any time, without prior notice, if we believe you have violated these Terms or engaged in unlawful conduct. Any provisions intended to survive termination shall remain in effect.

14. Customer Support

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

haisen326@hotmail.com.